Celigo-Powered NetSuite-Walmart Integration: From Manual to Automated
Client Overview
A fast-growing consumer electronics brand in North America, our client specializes in selling through major retail marketplaces like Walmart. At the scale-up stage, the company was experiencing rapid growth across multiple channels and needed to streamline its backend operations to keep up with demand.
Challenge
The client was managing Walmart order and fulfillment data manually, including:
- Downloading and importing sales orders
- Manually updating fulfillment status in Walmart
- Reconciling inventory and customer records across systems
This process led to:
- High error rates and missed SLAs
- Increased operational costs
- Limited scalability
Solution
Nova Module deployed Celigo’s integrator.io to enable a bi-directional, real-time integration between Walmart Marketplace and NetSuite ERP.
Key elements of the solution included:
- Prebuilt Celigo-Walmart integration templates
- Custom data flows for order imports, fulfillment exports, and inventory sync
- Error management dashboard for easy exception handling
Execution
The integration was executed in three key phases:
- Scoping & Mapping: Identified Walmart API data fields and matched them to NetSuite record structures.
- Configuration: Set up connectors in Celigo with tailored data flows and business rules.
- Testing & Go-live: Ran multiple test scenarios to ensure clean data movement and error handling before go-live.
The project was completed in just 2.5 weeks, a significant improvement over the industry average.
Results
The Celigo-powered automation delivered measurable improvements:
- 85% reduction in manual data entry
- 100% order accuracy from Walmart to NetSuite
- Faster fulfillment cycle by 30%, leading to better Walmart seller ratings
- Operational cost savings of 25% by eliminating manual tasks
Lessons Learned
Seamless integration between marketplaces and ERP systems is no longer optional—it’s a strategic lever for operational efficiency and customer satisfaction. Prebuilt connectors like Celigo accelerate time-to-value and reduce risk.
