Returnly – NetSuite
Integration App

Effortlessly manage RMAs, trigger refunds, and import refund data with ease. Supports InstaCredits and Exchanges out of the box. Customizable to fit your unique needs. Official partnership with Nova Module for ongoing enhancements. Streamline your returns process now!

Integration App Highlights

Connect two endpoints via stand-alone SaaS products – Integration Apps. Enable a hands-on and front seat view of the connection between two endpoints to better manage your integration and scale alongside your business as it grows.

Built on a true iPaaS platform – integrator.io

Avoid the buildout from scratch. A pre-baked integration with robust field mapping capabilities and highly configurable settings makes for a speedy installation.

Find your fit

Whether it’s a matter of tweaking the pre-built flows or creating additional flows, the integration is customizable to better fit your processing needs.

Self-Management

With optimal user experience in mind, the integration is built for your success. Easily navigate your way through a user-friendly dashboard to monitor and manage your integration.

Key Integration
Flows

Connect two endpoints via stand-alone SaaS products – Integration Apps. Enable a hands-on and front seat view of the connection between two endpoints to better manage your integration and scale alongside your business as it grows.

Advanced Integration Capabilities

The integration supports many use-cases and can be configured to work with your NetSuite setup.

USE CASE 1

Import authorized RMAs from Returnly into NetSuite to create an RMA record in Pending Receipt status.

USE CASE 2

Export RMA Item Receipts from NetSuite to Returnly – triggering refund against an RMA.

USE CASE 3

Import Refunds from Returnly to NetSuite to create Cash Refunds of Credit Memos

USE CASE 4

Returnly “Delivered” RMA to NetSuite Item Receipt Add-on: This functionality is supported via an add-on. A thorough review of your business use-case(s) is required to configure this add-on properly.

USE CASE 5

NetSuite Credit Memo to NetSuite Customer Refund Add-on: This functionality is supported via an add-on. A thorough review of your business use-case(s) is required to configure this add-on properly.

USE CASE 6

Connect multiple Returnly accounts to NetSuite (Add-on feature has additional subscription fee)

USE CASE 7

Integration Management: The integration features robust error monitoring and management capabilities via the integration dashboard and email notification.

Pricing

Subscription

STARTER

$400/month

Export RMA Receipts from NetSuite to Returnly (Trigger Refund)

Import Refund from Returnly to NetSuite as an RMA Cash Refund

Import Refund from Returnly to NetSuite as an RMA Invoice

Nova Module has been and continues to be a critical partnership for us as our company continues to grow. Due to both increased market share and acquisitions, BBI (formerly JDB) has a need to increase the sophistication of our system architecture by integrating with partners.

Michael Coppi

VP Sourcing & Inventory Management

Resources

Product Data Sheet

Improve Business Processes via Pre-Built Integration Customize As Needed

NetSuite SuiteApp Listing

Approved by NetSuite BFN (Built for NetSuite) Program

Implementation Guide

Overview of the integration and provides detailed implementation instructions.

Streamline Your Returns with Celigo’s Returnly-NetSuite Integration!

Effortlessly manage RMAs, trigger refunds, and import refund data with ease. Supports InstaCredits and Exchanges out of the box. Customize to fit your unique needs. Partnered with Nova Module for ongoing enhancements. Streamline your returns process now!